Contact Us

For questions about the CMP program, please contact us using the choices below. Also note that email is our primary means of communication so please add our email addresses to your personal email contact list.

CMP Application and Recertification

  • General Inquiries (e.g., deadlines, documentation)
  • Specific Application Inquiries (e.g., confirm receipt)
  • Financial (e.g., payment receipts, refunds)
  • Appeals

Web/CMP Account Support

  • Contact Information Updates
  • Log in Assistance
  • Navigating the web site(s)
  • Publication orders

CMP Continuing Education Providers

  • Preferred Provider Program
  • CMP International Standards Inquiries


  • Conclave
  • FUSE
  • Hall of Leaders
  • General event inquiries

General Inbox

  • All other questions

CIC Executive Team
Karen Kotowski, CAE, CMP, Chief Executive Officer

Certified Meeting Professional (CMP) Program
Shelli Vasser Gilliam, CMP, Certification Director
Janine Oney-Schmitt,
Certification Manager
Tonya Richardson, Program Manager

Accepted Practices Exchange (APEX) Initiative
Amy Westerman, CAE, CMP, Director of Programs and Services

APEX/ASTM Environmentally Sustainable Meeting Standards

Hall of Leaders
Kasey Connors, Director of Marketing and Communications
Marketing and Sponsorship Inquiries
Kasey Connors, Director of Marketing and Communications
Shawnna Kerns, Marketing and Communications Manager

Media and Public Relations Inquiries

Paige Strott, Epic PR Group, (703) 299-3404

Convention Industry Council
T (571) 527-3116 
F (571) 527-3105

CIC is professionally managed by

Talley Management Group