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Resources for the Meetings, Conventions & Exhibitions Industry

WHAT TO DO SHOULD YOU BE CONTACTED REGARDING A
LABOR DISPUTES

A number of meeting, convention and exhibition industry planners and sponsors have been contacted regarding a dispute between the labor unions and the hotel at which the attendees of their meeting, convention or exhibitions will stay. If this happens to you, we suggest you take the following steps:

  1. Take notes of the conversation, identifying:
    • Time and date of the telephone call
    • Name of the individual
    • The organization he or she said they represent
    • The telephone and fax number of the individual
    • Any statement made by the caller
    • Any other pertinent information.
  2. Under no circumstances should you record the conversation without first checking with legal counsel. Many states prohibit the recording of telephone or other conversations without the consent of all the parties involved.
  3. Contact your management and your legal counsel as to what, if any, action you should take with regard to the information you gathered.
  4. If permitted by your management and your legal counsel, send by facsimile a copy of the information to the individual who contacted you, stating you are verifying your conversation.
  5. If permitted by your management and your legal counsel, send by facsimile a copy of the information to your sales representative at the hotel.
  1. ©2004 Convention Industry Council
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