CMP Fees & Refund Policies
All CMP FEES ARE NON-TRANSFERABLE. Fees paid cannot be transferred to subsequent exam dates and cannot be transferred to other individuals.

Fee Payment Policy
Fees must be paid by credit card (VISA, Master Card, American Express), money order, cashier's check or personal check made payable to CIC. If fees are paid by credit card, and the credit card company refuses to approve the charge, a $25 USD charge will be added to the total fee due. Once a credit card payment has been rejected, CIC will only accept payment by money order or certified check. If a personal check does not clear, a $25 USD charge will be added and CIC will only accept payment by money order or certified check. Any outstanding fees must be paid before proceeding to the next step in the CMP Process.

*Refund Policy
All requests for refunds must be made in writing. CIC reserves the right to deny refunds. The CMP Application Submission Fee is non-refundable. The examination registration fee is partially refundable, see cancellation policy below:

Exam Cancellation Policy
Candidates may cancel their examination registration with cancellation fee if written (via mail, fax or e-mail) notification is received by CIC at least thirty (30) calendar days prior to the day of the examination. The applicable cancellation fee is subtracted from the initial payment, with the remainder of the examination fee refunded via the original method of payment. CIC cannot postpone registrations for the examination and/or transfer fees to future examinations. Candidates will not be able to change an examination location less than twenty-one (21) business days prior to a scheduled examination. Cancellations made less than thirty (30) calendar days prior to the examination and no-shows on the day of the examination will forfeit their entire examination fee.

Exceptions to the Cancellation Policy
The CIC recognizes that serious issues may arise that could prevent a candidate from canceling their registration with the timeframe prescribed above. There are 5 acceptable reasons for canceling from the exam less than thirty (30) days prior to the examination date:

• Serious illness – either you or an immediate family member (spouse, child, parent, etc.)
• Death in the immediate family
• Disabling traffic accident
• Court appearance or jury duty
• Unexpected military duty call-up

Late cancellations due to one of the reasons listed above must be submitted in writing as soon as possible and must be accompanied by meaningful documentation. For injuries and illnesses to be acceptable reasons, documentation must prove that the onset of the injury and/or condition occurred AFTER the candidate registered to take the exam OR that the injury and/or condition worsened AFTER the date of registration. Childbirth is not an acceptable reason to cancel, however complications there of would be acceptable if meaningful documentation can be provided as outlined above. Upon review of the written request and accompanying documentation, approved requests will be issued a refund less the applicable cancellation fee.