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E&O InsuranceErrors and Omissions Insurance. See ERRORS AND OMISSIONS INSURANCE.
See Also Errors and Omissions Insurance

E&OKErrors and Omissions Excepted.

EACExhibitor Appointed Contractor. Any company other than the designated "official" contractor providing a service to an exhibitor.

EACExhibitor-Appointed Carrier. See EXHIBITOR-APPOINTED CARRIER.
See Also Exhibitor-Appointed Carrier

EAONExcept As Otherwise Noted.

Early Arrival1) To reach your destination before the appointed date or time. 2) When a hotel guest with a confirmed reservation requests to check in to his/her room prior to the scheduled date and/or check-in time. 3) Arrival prior to arrival of the majority of the group.

Early RegistrationRegistration received before a pre-definite date, usually offering a lower fee.

Early-OutA guest who checks out of a housing facility (hotel, motel, etc.) one or more days earlier than his or her scheduled departure date. Also Called UNDER-STAY, UNEXPECTED DEPARTURE. Compare With OVERSTAY.
See Also Overstay

EaselThree-or four-legged stand with a rack used to display cork board, magnetic board, posters, signs, charts, or other objects.

EBITDAEarnings Before Interest, Taxes, Depreciation and Amortization.  A measure of an enterprise’s net income. 

ECEuropean Community.

ECBEvent-Contracted Block. See also EVENT-CONTRACTED BLOCK.
See Also Event-Contracted Block

EchoAny or all audibly discrete delayed sound images. In contrast, reverberation produces a wash of sound, with no discrete echoes.

Echo BussTypically, a dedicated audio channel within an audio mixing console, through which a signal intended to be sent or received to or from an echo or reverberation device (e.g. an echo chamber) is routed.

e-Commerce1) Electronic commerce. 2) Buying and selling products and services while online over the internet.

Economic Impact (Total)The total value of an event. Events generate secondary spending (indirect and induced) on the host destination’s local economy over and above the original direct spending. These secondary impacts, when combined with the original direct spending, result in the total economic impact of an event. See Also DIRECT SPENDING, INDIRECT SPENDING, & INDUCED SPENDING.
See Also Direct Spending , Indirect Spending , Induced Spending

Economic MultiplierTotal economic impact divided by direct spending. See Also ECONOMIC IMPACT, DIRECT SPENDING.
See Also Economic Impact (Total) , Direct Spending

ECUEuropean Currency Unit. Currency unit of the European Community.

EDACExhibit Display Association of Canada.

EDCExhibitor Designated Contractor. See EAC.
See Also EAC

Edge LightTechnique of illuminating engraved lines in glass or plastic by transmitting light through edge of material.

EditingCorrecting and/or improving final copy before typesetting.

EDPAExhibit Designers and Producers Association. A member of the Convention Industry Council.

Educational Conference CenterFacility that is affiliated with a campus or university.

Educational MeetingAn event held for the purpose of teaching information.

Educational ProgramSubstantive instructional content at an event.

Educational SessionTime period during which information or instruction is presented.

Educational VisitTour of place or location by a group of individuals with a common interest in the subject matter visited ( i.e., work place or manufacturing plant). See STUDY MISSION.
See Also Study Mission

EEErrors Excepted.

EffectsEffects devices can be broadly classified as anything that changes the sound of signals passing through them.

Effects ProjectorDevice combining theatrical projector with variable throw, and rotating decorated lens; used to project ripples, waves, clouds, etc.

Efficiency1) Sleeping room at a housing facility with food preparation amenities. 2) The ratio of input and output usually expressed in a percent. For example, a loudspeaker, which produces 8 acoustic watts when fed 100 electrical watts, is 8% efficient.

EFXSpecial Effects.

Egg Foo YungChinese pancake which includes eggs, bean sprouts, subgum (mushrooms) and often either pork, shrimp or chicken.

EggcrateConstruction technique of joining two materials by notching both and inserting slots into each other.

EggplantA member of the nightshade family, related to the potato and tomato, actually a berry. There are many varieties and colors from dark purple to white, and range from 2 to 12 inches and from oblong to round. The most common in the U.S. is the large, pear-shape variety with a smooth, glossy, dark purple skin.  Japanese or Asian eggplants are very narrow and range in color from solid purple to striated shade. Italian or baby eggplant looks like a miniature version of the common large variety, is more delicate skin and flesh. 

Eggs BenedictPoached eggs on an English muffin, with Canadian bacon (or ham) and hollandaise sauce.  This item holds well in hot boxes.

e-KeyKey used to prevent a guest from entering his/her room.

e-LearningThe use of an electronically based network or Internet technology to design, deliver, select and extend learning. Included in this category are TV and satellite broadcasts, Internet delivered video-on-demand, audio-on demand, and any other computer-based form of learning and training.

Electric EyeA device that creates a light beam, the interruption of which will activate a relay switch for control of a desired animation.

Electric PointerLaser device which a speaker uses to cast an illuminated spot on the wall, blackboard, screen, etc., to draw attention to a particular feature.

Electrical ContractorPerson or company contracted by event management to provide electrical services to exhibitors.

ElectricianA technician trained in the installation, operation and dismantling of all electrical equipment.

Electronic BlackboardSystem for sending handwriting, and hand-drawn graphics, over a telephone line. The sender may use either a light pen or a digitizing tablet, and the appropriate image will appear on a television monitor at the remote location.

Electronic CrossoverSee ACTIVE CROSSOVER.
See Also Active Crossover

Electronic EditingProcess by which program elements are inserted and assembled on medium without physically altering the medium, e.g. video tape, CD Roms.

Electronic PaymentPayment by means of electronic funds transfer, e.g. using a credit card at a point-of-sale terminal.

Electronic PourSystem of dispensing exact amounts of liquor per drink.

Electronic WhiteboardA system of controlling multimedia presentations by displaying computer generated images onto a white board. The board copies all information written or taped onto it, and saves, publishes or prints out the notes.

Elevated TableTable raised to counter height. See TUXEDO TABLE. See Also COCKTAIL TABLE.
See Also Cocktail Table , Tuxedo Table

Elevation1) Height. 2) Front and side views of a scaled drawing.

Ellipsoidal SpotlightType of adjustable spotlight formerly known as a klieg light. It is used to light lecterns, signs and areas that need a tightly focused pool of light. See LEKO. See Also LECTERN.
See Also Leko , Lectern

Email AlertSee CONFERENCE REMINDER.
See Also Conference Reminder

Email NewsletterA newsletter distributed to a subscriber list via email. Often referred to as “opt-in” or permission marketing because subscribers choose to receive the information.

EmbeddingTechnique of capturing object in Lucite or other materials.

EmbedmentCasting in plastic. Can be done with photos and translites, or transparencies.

EmbossingImpressing letters or artwork in relief. Blind embossing is an inkless impression on blank paper.

EmceeThe master of ceremonies at a banquet or similar event. Sometimes spelled MC.

Emergency Action PlanProcedures about how to react and respond to an emergency situation, such as medical emergencies, fire and bomb threats.

Emergency ExitDoor, clear of obstructions, designed for egress in the event of fire or panic.

Emergency Medical PlanA formalized plan of action for handling on-site emergencies from basic first aid to fire or serious injury.

Emotional FactorsEmotions brought to class by adult learners that may help or hinder their learning.

Employer's AssociationOrganization of employers who band together mainly to deal with labor unions as a unified group.

Empty StickerThe tag indicating a crate may be moved into storage. The sticker identifies the exhibitor and the return location for the crate.

en BrochetteBroiled and served on a skewer. See À LA BROCHE. See Also SHISH KEBOB.
See Also a la Broche , Shish Kebob

en CasseroleFood served in the same dish in which it was baked.

en CoquilleCooked and served in shell or shell-shaped ramekin.

en CroûteBaked in a flaky crust (e.g. Beef Wellington).

EncryptionThe translation of data into code. One of the most effective ways to achieve data security.

End CapAn exhibit space with aisles on three sides. See PENINSULA.
See Also Peninsula

Endorsement1) To give approval or agreement to a certain subject matter or event. 2) To inscribe, as a signature or notation, on a document. 3) A provision added to an insurance policy that alters or explains its coverage. 4) The authority to reissue a ticket for travel on airlines other than the issuing carrier (the carrier on which the ticket was originally written).

Energy BreakRefreshment break where nutritious foods and beverages are served, occasionally including some form of exercise. See BREAK.
See Also Break

EngagementUsed as a noun to describe a set booking or date when a buyer has secured the services of, or employed, a speaker.

EngineeringDepartment in a facility (hotel, convention center, etc.) responsible for operating and maintaining a building’s services systems, such as climate control, electrical, and water.

English BreakfastA large, hearty breakfast that can include juice, hot cereal, eggs, meat (often fish), pastries with jellies and preserves, and hot beverages.

English ServiceFood is brought to the table on a tray, presented to the host, who either cuts the food him/herself or chooses to have it done by the server away from the table. Vegetables are placed in bowls on the table for guests to serve themselves. See FAMILY-STYLE SERVICE.
See Also Family-Style Service

EntertainmentActivity performed for the amusement and enjoyment of others.

Entertainment ProgramProgram of events organized for the entertainment of participants.

EntrecôteSirloin steak.

EntréeMain meal course.  (In Europe, it is the term used to describe the appetizer.) With the increase in international business, it is recommended that the word entree no longer be used, in favor of main course.

Environmental ConsiderationsThose conditions in an event facility surrounding and affecting projection and audio quality (i.e., doors, ceiling height, etc.).

EORExhibitor of Record.

EPOEach pays own. See PAY OWN.
See Also Pay Own

EqualizationThe intentional alteration of levels of portions of the audio frequency spectrum to fit the requirements of frequency response defined by a listener. Traditionally, the term equalization was used to describe the replacement (always a boost) of energy lost as a result of long telephone line runs of wire, but today the term is used to describe any change in frequency response or spectral balance done intentionally by using any device, which includes circuits that can produce these changes.

EqualizerDevice used to compensate for undesired sound system characteristics or room acoustics.

Equipment ManagerA person assigned to issue and maintain accountability of equipment such as radios, uniforms, flashlights, signage, umbrellas, traffic cones, and stanchions.

Erase1) Permanently remove information from a magnetic medium such as a videotape. 2) Delete from a computer storage device.

ErectionThe set up and teardown of exhibits. See I&D.
See Also I&D

Errors and Omissions InsuranceErrors and Omissions Insurance – Often referred to as E&O insurance. A form of insurance that indemnifies the insured for any loss sustained because of an error or oversight on his part.

ESCAExhibition Services & Contractors Association. A member of the Convention Industry Council.

EscargotsSnails cooked in broth.

Escoffier DishServing containers for chafing dishes.

EscortA person, usually employed or subcontracted (or independently contracted) by a DMC, who accompanies a tour from departure to return, as a guide. 2) A person who performs such functions only at the destination.
See Also DMC

Escorted Tour1) A prearranged travel program, usually for a group escorted. In a fully conducted tour, escort and/or guide service is provided throughout. 2) A sightseeing program conducted by a guide (e.g. a city tour). See TOUR. See Also ESCORT.
See Also Tour , Escort

ESGEvent Specifications Guide is the industry's official term for the document used by an event organizer to convey information clearly and accurately to appropriate venue(s) and/or suppliers regarding all requirements for an event.
See Also Event Specifications Guide

EspressoA very thick, strong coffee, served in a demi tasse cup.

Est. Wt.Estimated Weight.

Estimate1) Critiquing and rating the overall success of an event. 2) Developing an event profile from accurate event statistics. 3) Approximate calculation of exhibit costs.

ETAEstimated time of arrival.

EtchingInscribing lines of textures on the surface of rigid materials using acids or tools.

ETDEstimated time of departure.

Ethernet Internet ServiceLocal area network of computers and associated devices that share a global information system.

European CommunityEC. The block of Western European countries formerly knows as the European Economic Community (EEC).

European Currency UnitECU. Currency unit of the European Community, called the “Euro.”

European PlanEP. A room rate that does not include meals. See Also AMERICAN PLAN, BERMUDA PLAN, CONTINENTAL PLAN, DEMI-PENSION, MODIFIED AMERICAN PLAN.
See Also American Plan , Bermuda Plan , Continental Plan , Demi-Pension , Modified American Plan

Evaluation1) Critiquing and rating the overall success of an event. 2) Developing an event profile from accurate event statistics.

Evaluation Learning MethodTests whether attendees learned what was expected, and if they can use the information effectively.

EventAn organized occasion such as a meeting, convention, exhibition, special event, gala dinner, etc. An event is often composed of several different yet related FUNCTIONS.

Event OrganizerPerson whose job it is to oversee and arrange every aspect of an event. Person can be an employee or hired ad hoc to plan, organize, implement, and control meetings, conventions, and other events.

Event SitePremises where an event will be held. See SITE.
See Also Site

Event Specifications GuideEvent Specifications Guide is the industry's official term for the document used by an event organizer to convey information clearly and accurately to appropriate venue(s) and/or suppliers regarding all requirements for an event.
See Also ESG

Event-Contracted BlockECB. The rooms that are contracted for by an event organizer with a hotel(s) or housing facility(s) for a particular event.

ExFrom. When used in pricing terms such as "Ex Factory" or "Ex Dock," it signifies that the price quoted applies only at the point of origin (in the two examples, at the seller’s factory or a dock at the import point). In practice, this kind of price quote indicates that the seller agrees to place the goods at the disposal of the buyer at the specified place within a fixed period of time.

Excess BaggageBaggage which exceeds the free allowance set by the airline.

Exchange RateThe relative value of two different currencies at a specific time.

Exciter LampLamp which projects illumination through optical sound track on 16mm film. Light patterns are read by the projector sound head converted to electronic signals fed to an audio amplifier.

ExclusionA contractual provision that denies coverage for certain perils, persons, property, or locations.

ExclusiveAny agreement which limits who may provide specific products or services under certain conditions to only one party. A general service contractor, for instance, may have an "exclusive" in a particular facility, meaning that no other contractor is allowed to provide the same services or products in that facility.

Exclusive ContractContract between a facility and a service provider designating that provider as the only provider of a specific service or products in that facility.

Exclusive ContractorContractor appointed by event or building management as the sole agent to provide specific services or products.

Exclusive Right to SellWhen a speakers bureau/agency has a contract with a speaker and is the sole and exclusive representative of the speaker.

Exclusive UseRental of entire truck or van by one shipper.

ExcursionA tour. A recreational trip or activity provided to event participants and/or accompanying persons as a scheduled portion of the event program. See TOUR.
See Also Tour

Executive CoachA luxury motorcoach with seating of 25 or less which can include such amenities as TV, galley, wet bar, card tables, etc.

Executive CommitteeA committee of the Board of Directors that acts between meetings of the board to determine organizational policy.

Executive Conference CenterA first class conference facility that caters to executive level events.

Executive DirectorPerson appointed or hired to handle or direct day-to-day organizational functions.

ExhibitIndividual display area constructed to showcase products, services or convey a message.

Exhibit Booth/StandIndividual display area constructed to showcase products or convey a message.

Exhibit Designer/ProducerPerson or company responsible for designing and constructing an exhibit booth/stand.

Exhibit DirectoryProgram or catalog for attendees listing exhibitors and exhibit booth/stand location. See DIRECTORY.
See Also Directory

Exhibit HallArea within facility where exhibition is located.

Exhibit HouseCompany that fabricates displays. See SHOP. See Also DISPLAY BUILDER.
See Also Shop , Display Builder

Exhibit Manager1) Person in charge of individual exhibit booth/stand.  2) Event management staff member in charge of entire exhibit area.

Exhibit ProducerAn individual or company that designs and/or builds exhibits. May also provide other services. See DISPLAY BUILDER.
See Also Display Builder

Exhibition1) An event at which products and services are displayed. The primary activity of attendees is visiting exhibits on the show floor. These events focus primarily on business-to-business (B2B) relationships. 2) Display of products or promotional material for the purposes of public relations, sales and/or marketing. See TRADE SHOW. See Also CONSUMER SHOW, GATE SHOW, PUBLIC SHOW.
See Also Trade Show , Consumer Show , Gate Show , Public Show

Exhibition AreaAmount of floor space occupied by exhibitor. Also Called BOOTH/STAND AREA.
See Also Booth/Stand Area

Exhibition CenterVenue at which exhibitions are held.

Exhibition ContractorThe organizer or promoter of an exhibition; responsible for the letting of space, financial control and management of the exhibition; sometimes an agent acting in this capacity.

Exhibition ManagerPreferred term for the specific person responsible for all aspects of planning, promoting, and producing an exhibition. Also Called SHOW MANAGER, SHOW ORGANIZER. See SHOW MANAGEMENT.
See Also Show Management

Exhibition OccupancyTotal square feet of space used for exhibits times the number of use days divided by the total exhibit space in the building multiplied by 365. Expressed as a percentage.

Exhibition PlanPlan showing space to be occupied by the exhibition; the areas intended for booths/stands and those for passageways and services etc. See FLOOR PLAN.
See Also Floor Plan

Exhibition Service ContractorSupplier of booth/stand equipment, rental furnishings, floor coverings, labor, drayage and signs for exhibitions and trade shows. See GENERAL SERVICE CONTRACTOR.
See Also General Service Contractor

Exhibitor1) Person or firm that displays its products or services at an event. 2) Event attendee whose primary purpose for attending the event is to staff a booth/stand.

Exhibitor Advisory CommitteeRepresentatives of an event's exhibiting companies who act as advisers to show management on rules and procedures, and also update show management on industry trends and issues.

Exhibitor Appointed ContractorEAC. Any company other than the designated "official" contractor providing a service to an exhibitor. Can refer to an Install & Dismantle Company (I&D House), photographer, florist or any other type of contractor.
See Also I&D

Exhibitor KitSee EXHIBITOR MANUAL.
See Also Exhibitor Manual

Exhibitor LoungeAn area either on or adjacent to the exhibit floor where exhibitors may relax or meet with customers.

Exhibitor ManualManual or kit, usually developed by the service contractor for an event, containing general event information, labor/service order forms, rules and regulations and other information pertinent to an exhibitor's participation in an exhibition.

Exhibitor Move-InThe time period allowed for exhibitors to prepare their exhibit space for show opening. It generally begins after the exposition contractor to receive/unload show-site deliveries.

Exhibitor NewsletterA newsletter sent by event management to exhibitors prior to a event. It includes updates on deadlines, event rules and regulations, events, and marketing opportunities offered by event management, plus educational articles to improve exhibitors' effectiveness.

Exhibitor ProspectusDirect mail promotional materials sent to current and prospective exhibitors to encourage participation and promote the benefits of exhibiting in a specific show. Contains information about technical points, cost of exhibition space, floor plan of the exhibition and application for participation.

Exhibitor RetentionPersuading current exhibitors to participate in subsequent events. Exhibitor retention rate is the percentage of exhibitors that renew.

Exhibitor-Appointed CarrierEAC. For freight shipped to (inbound) or from (out-bound) a show, exhibitors are free to choose the carrier of their choice. This choice is predicated upon the exhibitor making necessary pick-up/delivery arrangements. When doing so, the exhibitor is said to have designated an EAC. Selecting a particular carrier is commonly associated with receiving preferred service and/or rates.

ExhibitorshipSkills to effectively present an exhibiting company's message. Includes body language, opening line and message presentation. Also Called BOOTHMANSHIP.
See Also Boothmanship

Exhibits-OnlyThe right to attend the exhibit-based portion of an event, not the paid conference or other fee events.

Exit VisaAn endorsement made on a passport denoting that a person may leave the country.

Expanded MetalSheets of metal cut and expanded to form an open mesh, usually used as decorative grill.

Expected AttendanceTotal number of people anticipated to attend an event prior to the event taking place.

Expedited ServiceService offered by a transportation company to assure prompt delivery.

ExpensesAll contracted out-of-pocket business costs. These normally include airfare, taxi-fare, car rental costs, lodging, gratuities, special phone calls having to do with the event, meals, and last-minute presentational materials. Expenses charged to the client should not include anything of personal nature (i.e. movies, alcohol).

ExplainerPersonnel hired at an exhibition who have technical knowledge of a product; they may or may not be bilingual.

ExportTo send or transport goods out of one country for sale or display in another country. The exporter is usually the seller or the seller's agent. See IMPORT.
See Also Import

Export BrokerAn individual or firm that brings together buyers and sellers for a fee, but does not take part in actual sales transactions.

Export DeclarationRequired for shipments valued at more than $2500; used by the U.S. government to monitor the dollar volume of export shipments.

Export LicenseA government document which permits the “licensee” to engage in the export of designated goods to certain destinations.

Export Management CompanyA private firm that serves as the export department for several manufacturers, soliciting and transacting export business on behalf of its clients in return for compensation. i.e. a commission, salary, or retainer plus commission.

ExpositionSee EXHIBITION.
See Also Exhibition

Exposition ManagerSee EXHIBITION MANAGER.
See Also Exhibition Manager

Expository LearningThe instructor presents to the learners and the learners remain passive and watch or listen.

Extended TypeType that is wider than standard, allowing fewer characters per line.

Extra Overnight StaysAll extra nights spent by the participant other than overnight event stays.

Extra SectionAdded aircraft or bus to accommodate a group too large for one aircraft or bus.

Extraordinary SessionA special session for activities, needs, or situations that are different from those normally and originally scheduled.

ExtrudedTo form metal or plastic, push out.

Eye BoltsEye bolts or eye screws have a looped head or an opening in the head.



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