Attrition remains an issue for the meetings, conventions and exhibitions industry to grapple with. But thanks to Project Attrition, planners and suppliers now have a comprehensive toolbox and resources to combat the problem.
Project Attrition, an initiative of the Convention Industry Council, was born in response to the industry's growing concerns over attrition. Launched in April 2003, this short-term industry collaboration was designed to help educate members of the meetings, conventions and exhibitions industry on the issue while pursuing solutions to minimize the impact of the problem.
The Project Attrition Final Report, which details the work of the Project Attrition Task Force and includes tools developed to assist planners and suppliers alike, is now available on-line.
- Click here to request a copy from the Convention Industry Council.
The Project Attrition Phase II Report, is now available on-line! This examination of event attendee behavior and perceptions when reserving hotel rooms presents eight diverse case studies resulting from a survey of event attendees.
- Click here to request a copy from the Convention Industry Council.
TOOLS:
Resources
Hotel Best Practices for Managing Room Blocks
Success Stories and Good Ideas
Articles on Attrition in Meetings, Conventions
& Exhibitions industry publications
View and/or download the Project Attrition PowerPoint presentation to learn more and share with colleagues
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For ease of use, a script is included in the presentation. To view the script, save the presentation to a local drive and open the presentation in PowerPoint. Click on "VIEW" and choose "NOTES PAGE." To print the presentation with each slide on a page with its corresponding portion of the script, click on "FILE" and choose "PRINT." In the bottom left-hand corner of the print dialogue box under "PRINT WHAT," choose "NOTES PAGES" ("SLIDES" are the default print choice here).
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Download the Project Attrition Handout to use to supplement your presentation.
Contact the CIC