Resources for the Meetings, Conventions & Exhibitions Industry

WHAT TO DO SHOULD YOU BE CONTACTED REGARDING A
LABOR DISPUTES

A number of meeting, convention and exhibition industry planners and sponsors have been contacted regarding a dispute between the labor unions and the hotel at which the attendees of their event will stay. If this happens to you, we suggest the following steps:

  1. Take notes of the conversation, identifying:
    • Time and date of the call
    • Name of the caller
    • The organization he or she say they represent
    • The telephone and fax number of the caller
    • Any statement made by the caller
    • Any other pertinent information
  2. Under no circumstances should you record the conversation without first checking with legal counsel. Many states prohibit the recording of telephone or other conversations without the consent of all parties involved.
  3. Contact your management and legal counsel as to what, if any, action you should take with regard to the information you gathered.
  4. If permitted by your management and legal counsel, fax a copy of the information to the individual who contacted you, stating you are verifying your conversation.
  5. If permitted by your management and legal counsel, fax a copy of the information to your hotel sales representative.
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